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Karen's work in relationship skills, mediation, and conflict resolution has helped us on a couple of occasions here at the BC Diabetes Association (12 staff including clinical research physicians and coordinators). One occasion involved conflict resolution in a reporting relationship and the other to help support a loyal staff member who I was forced to lay off after 14 years of service. On both occasions her skills were very well received not only by me (the boss), but also by the staff involved.

Dr. Tom Elliot

(Medical Director - BC Diabetes Association)

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